Service

Horizon provides unparalleled service and support.

Call us on 01782 644 900 (option 2).

Horizon provides unparalleled service and support - Looking after our customers is of paramount importance to us. We offer expert support and a UK-wide engineer network. This is backed up by a Lifetime Frame & Motor warranty, 3 years parts and labour warranties on all our 2009 home products.

Dedicated Customer Service Team

Should you ever have any questions regarding your Horizon product, our team are only an email or phone call away. We have a dedicated support centre and network of Horizon professionals trained on all aspects of our products and services.

The best warranties in the business

All 2009 home products (excluding T960, Colima, Athos/AthosPro):

• Lifetime Frame & Motor warranty
• 3 year parts warranty
• 3 year labour warranty

Warranty for T960 Treadmill:

• 2 years parts and labour
• 2 years frame and motor

Warranty for the Athos/ Athos Pro:

• 2 years frame and braking
• 2 years parts and labour

Warranty for the Colima Bike:

• 2 Years frame and braking
• 2 years parts and labour

Warranty for Merit Vibration Plates:

• 2 years parts and labour