To register your warranty, report a service issue, request a service engineer or order parts please click here and enter details. You will need the product serial number.

You can also register your warranty using the warranty registration card supplied with your machine.

Our Customer After Sales team is ready to assist should you have any problems with your machine. Simply contact us on 01782 644900, select Option 1 and we will attempt to resolve the problem over the telephone. Phone lines are open from 8.30am to 5.30pm Monday to Thursday and 8.30am to 4.30pm on Friday.

Please ensure you have the following information available:

		Your login details if you have registered your product on line
		Your Name and Address.
		The type of machine. (Treadmill, Elliptical, Bike, Rower)
		Serial Number. See Location of Serial Numbers below.
NOTE: The Customer Service Advisor must have the serial number of your machine in order to ensure that you receive the appropriate service.
		Date of purchase and where from.
		The problem with your machine.
		Your daytime contact telephone number (including mobile and email address if applicable).